Hey ya’ll —

I saw an ad this week for an AI SDR product where the face of the brand is Jordan Belfort.

Yes, that Jordan Belfort. The Wolf of Wall Street. Great movie, horrible person.

And now apparently the trust signal for outbound automation in 2026.

Thanks for reading.

~Eric

PS - as a friendly reminder, you’re receiving this email because you filled out a form on revboss.com at some point or because we interacted on LinkedIn at some point or because you’re my mother. (Hi mom!)

This RevBoss email is brought to you by RevBoss — the relationship-first demand generation partner for B2B software and services.

Modern marketing is an exercise in trust.

The funnel as we knew it — top of funnel, MQL, SQL, all the rest of it — is functionally a relic.

What's left is a trust funnel — every element of your go-to-market either builds trust with a prospective buyer or burns it.

The sad truth is that most B2B marketing is burning trust without realizing it, including a lot of what we used to recommend…and including a lot of what you are doing on autopilot right now.

We run 3 plays for our clients:

  1. Content

  2. Connections

  3. Campaigns

…and we try to think about trust in each step.

Content is the Front Door

Somebody scrolls past your post or opens your newsletter and decides — pretty quickly — whether you're a person worth paying attention to or just somebody else clogging up their feed.

LinkedIn is the discovery layer. Strangers find you in their feed, next to people they already trust, and they get a 3-second read on whether you sound like a real human being or like a slightly-off ChatGPT impersonation of one.

Newsletters do the heavy lifting. A newsletter is somebody handing you their inbox and saying "OK, you've got a few minutes a week to make this worth my time." That's a different relationship — you can go deeper, share specifics, admit when you're wrong, work through an idea in real time. The format rewards effort and punishes filler in a way that LinkedIn just doesn't.

Lean on the newsletter. Use LinkedIn to bring people to it.

The trust-burning version is the same on both surfaces — generic content, recycled hot takes, AI-written drivel nobody asked for. Anything that signals you're more interested in volume than in saying something real.

Connections are the Opportunities

Somebody saw your content and didn't immediately mute you. Now you're connecting on LinkedIn.

This is where most B2B GTM goes off the rails.

People treat the connection as a throughput metric — "we added 1,200 connections this month!" — instead of as 1,200 chances to either build or burn trust with a stranger.

The ham-fisted DM ("Hey {{first_name}}, thanks for connecting…") that arrives a nano-second after you accept the connection request is the giveaway.

The version that works is mortifyingly simple — say a real thing about the actual person. Mention the conference. Reference the post. Send them something useful for the sake of being useful and without expecting anything in return.

Not hard. Just not as easy as the lazy, ineffective way.

Campaigns are the Starters

You've got the connection. Now you want to start a conversation. This is the part where most clients (and most of the market) want to skip directly from "we are connected" to "schedule a 30 min discovery call."

This won’t work. The bar is higher.

There are basically two ways to start a conversation with an internet stranger that doesn't feel gross:

Context. You know something specific and true about this person. You were both at the same event. You read their last podcast appearance. You noticed they got promoted. Something that signals you actually paid attention before you opened your mouth.

Permissionless value. You make something genuinely useful and just hand it over. No gate. No "happy to chat if you want to learn more." Just — here's a thing I made for you because I thought you'd find it useful. We've been doing a version of this for a client where we pull a competitive media report and ship it without asking for anything in return. The response rates are wild compared to anything else we run.

Pick one of those two and you have a chance.

The worst practice is when a message gets a real reply from a real human and then the sender either ghosts the person or shoves them straight at a calendar link before they've expressed any interest in a call.

You sent the message. They wrote back. Your move is not to push them into a meeting.

Give it a beat, be a normal person with empathy, ideas, and humor. And be patient.

If you won't invest a little in a conversation that isn't a deal yet, you're not going to get the conversation that is a deal later.

The marketing funnel framework is obsolete. The trust funnel replaced it.

Every marketing action is a deposit or a withdrawal.

The path forward, as far as I can tell, is consistency and transparency. Both of which are kind of boring, which is part of why most companies won't actually do them.

Consistency means showing up with the same voice, the same point of view, the same level of effort, week after week — even when nothing seems to be happening. The thing that builds trust isn't the genius post; it's the 50th unremarkable-but-honest one in a row.

Transparency means telling people what you're doing and why. Telling them when something didn't work. Telling them when you don't know. Being a person they can read clearly. The companies trying to play it cool, look professional, and not say anything risky are the ones nobody trusts, because nobody can tell what they actually think.

I might be totally wrong about all of this. (Probably not.) But it's how we're running RevBoss, it's how we're rethinking the service we deliver, and it's the question I keep coming back to with every prospect conversation:

Are you trying to build trust at every step, or are you trying to skip steps?

Which brings me back to our friend Jordan.

I think that hiring a famous fraudster as the face of your sales-automation brand is a laughable marketing decision and one of the more bizarre brand associations I've seen in a while…but par for the course for an AI SDR product.

(Or maybe this is some kind of 4D chess* move I'm not smart enough to understand. I clearly took the bait after all — I just spent the better part of a morning writing about it in an email I sent to ~16k people.)

The more depressing commentary is this: it’s just another turn on the swirling enshittification spiral that so many marketers are clearly happy to entertain.

We have the most powerful tooling EVER and we’re using it to build AI SDRs that are going to make 1 million marketing corpse flowers bloom.

And we’re promoting them with lines like “If your outbound doesn’t run itself, you’re already behind” from a literal penny-stock scam fraudster.

…that’s amplified by a swarm of astroturfing bots and auto-commentors.

I’m going outside to stare at the sun for a few minutes.

*It’s not 4D chess.

That’s my girls and me in the Roan Highlands this past weekend.

We spent a long weekend there with some of my college roommates and their families. (Wife and son were — where else? — on a soccer field.)

I've done a lot of hiking in GA, NC, TN, and VA over the years, and the two best bang-for-your-non-hiker-buck spots I've found are:

  • Carver's Gap (right there at Roan)

  • Grayson Highlands (in southwest VA)

Both places, you drive up the mountain, park in a lot, walk maybe a quarter mile up a hill, and you get a view that you'd normally have to spend half a day on a real trail to earn.

Pretty much zero effort, maximum payoff.

Our whole deal at RevBoss these days is figuring out how we can drive our clients to the parking lot that’s 95% of the way up the mountain and let them walk the last quarter mile to get the view.

We're working on it. 🤠

Good Stuff:

My favorite singer / songwriter Hiss Golden Messenger released a new record this week called I’m People.

It’s fantastic - highly recommended if you’re into Americana-pop-rock. And I can’t recommend the back catalog highly enough.

Mike and his band are based in Durham, NC — my hometown. It’s pretty great living in a city where you can randomly bump into one of your favorite artists…which happened yesterday at a middle school girls soccer game where our daughters’ teams were playing against each other.

Congratulated him on the record, thanked him for making it, and talked about guitars for a minute.

Support your local songwriters.

Know some good stuff? Reply and tell me about it.

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